Our modern economy depends on electricity, the miracle technology of the 19th century. Many old policies and practices of the electric utility industry have stuck with us into the 21st century. Electricity has had heroes and villains along the way, as well as enormous accomplishments of engineering, public service and safety. While economics and public attitudes have changed about many things since the first electric bill was sent in January 1883, there are tools and techniques, as well as attitudes in the utility industry that do not change as much. To serve society and maintain a healthy environment, we need a utility industry open to modern ideas and new approaches.
